Q1: What is the difference between MX-RD-E and a vortex mixer?
A: Vortex mixers are for rapid, intense mixing. The MX-RD-E provides gentle, continuous rotation for samples that cannot be shaken aggressively (e.g., blood, proteins).
Q2: Can I use this for 50mL tubes?
A: Yes. With the plastic clip accessory, MX-RD-E accommodates 1.5mL, 15mL, and 50mL tubes.
Q3: Is the speed truly adjustable from 0 to 80 rpm?
A: Yes. The scale control allows precise low-speed adjustment, perfect for gentle applications.
Q4: Do you offer custom clips for other tube sizes?
A: Contact us for custom accessory options for bulk orders.
Q5: What is the warranty?
A: Standard 1-year warranty. Extended warranty available for government tenders.
Q6: Is it safe for cold room use (4°C)?
A: Yes. Operating range is 5-40°C, suitable for cold rooms and standard labs.
Q7: Do you provide CE and compliance documents?
A: Yes. CE certificate, test reports, and user manual provided with bulk orders or for tender bids.
Q8: What is MOQ for distributors?
A: MOQ starts at 10 units for trial orders. Distributor pricing available at 50+ units.
Q9: Can I get a sample before bulk order?
A: Yes. Samples available with refundable deposit.
Q10: What accessories are included?
A: Plastic clips for 1.5mL, 15mL, and 50mL tubes are available as accessories.